Open to PM & Program Manager roles

Vinay
Jagadish

7 years of cross-functional chaos — delivered on time.

Business Analyst & Product Ops Lead with experience driving outcomes across procurement, content, growth, and AI tooling at IBM, Flipkart, and LinkedIn. I connect strategy to execution — and I have the metrics to prove it.

See My Pitch View Experience

Worked at IBM Flipkart LinkedIn

7+ Years

3 Companies

40% Defect Reduction

Career Timeline

Where I've shipped things

Business Analyst / Product Ops Lead

IBM · Bengaluru Current

Spearheaded end-to-end UAT across 4 quarterly release cycles, delivering 100% defect-free releases.
Facilitated daily Agile scrum for a 12-person cross-functional team, reducing platform defects by 40% and improving sprint delivery by 30%.
Designed & deployed a WatsonX AI onboarding assistant, cutting supplier onboarding time by 25% and boosting self-service adoption by 40%.
Led onboarding of 100+ high-value B2B suppliers, contributing to a 5% uplift in procurement-driven revenue.
Improved post-purchase NPS by 9 points by driving first-time fill rate from 82% → 96%.

Agile / Scrum UAT WatsonX AI Procurement Ops B2B SLA Management

Data Analyst

Flipkart · Bengaluru

Analyzed UGC across 5 key verticals; A/B testing drove 15% increase in content engagement.
Improved customer review quality score by 18% over 6 months via weekly RCA of 2,000+ behaviour metrics.
Leveraged Adobe Analytics across 1M+ monthly user sessions to drive content optimisation and UI improvements.
Managed a content calendar for 15+ high-impact campaigns per quarter, delivering 28% uplift in engagement and 18% increase in CTR.
Reported 50+ UI/UX bugs during campaign rollouts, reducing support tickets by 20%.

Data Analysis A/B Testing Tableau Adobe Analytics UGC REST APIs

Content Analyst

Investigated and actioned 500+ accounts for platform policy violations.
Resolved 1,200+ platform and account risk queries, maintaining SLA targets.
Contributed to policy-making on geopolitically sensitive content areas.
Supported ML data labelling by contributing to training data sampling for auto-labelling models.

Trust & Safety Policy ML Data Labelling Risk Management

Capabilities

Skills & Tools

A hybrid profile built across product, data, and operations — with the tools to back it up.

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Project Management

Agile Scrum UAT Stakeholder Mgmt Incident Mgmt Change Mgmt JIRA Trello Asana

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Data & Analytics

SQL Tableau Adobe Analytics A/B Testing Excel (Advanced) RCA

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Operations & Compliance

SLA Management SOP Development Vendor Management ERP Support SAP / Ariba ServiceNow

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Product & AI Tools

WatsonX AI Postman REST APIs Product Ops Procurement Tech

Featured Project

GTM Strategy Pitch

A go-to-market strategy I developed to demonstrate how I think as a PM — built for Meesho's next growth lever.

Strategy Document · Meesho

Meesho Credit: Embedded BNPL
for Tier 2/3 Social Sellers

Meesho's 15M+ resellers in Tier 2/3 India face a critical friction point — cash flow. Most resellers are sole proprietors who need to pay suppliers upfront before collecting from buyers. My pitch: launch an embedded Buy Now Pay Later feature natively inside the Meesho seller app, removing the #1 blocker to GMV growth in underserved markets.

Target Market

Tier 2 / Tier 3 India

Feature Type

Embedded Fintech / BNPL

Timeline

12-Month Roadmap

North Star Metric

Active Sellers × GMV per Seller

Phase 01

Discovery & Validation

Months 1 – 2

Interview 200+ resellers on cash flow pain points
Map competitor BNPL landscape (Khatabook, OkCredit)
Identify NBFC / fintech lending partners
Define credit scoring model inputs
Regulatory scoping (RBI digital lending norms)

KPI: Research report + partner LOI signed

Phase 02

MVP Build & Pilot

Months 3 – 5

Build in-app credit eligibility flow
Integrate BNPL checkout into order placement
Pilot with 5,000 sellers in 3 cities
Set up repayment UX (UPI auto-debit)
Real-time ops dashboard for credit ops team

KPI: Pilot activation rate ≥ 30%

Phase 03

Scale & Iterate

Months 6 – 9

Roll out to top 10 states by reseller density
A/B test credit limit tiers (₹5K / ₹15K / ₹30K)
Launch referral incentive for credit adoption
Reduce default rate via ML repayment signals
Add vernacular language support (7 languages)

KPI: 100K active credit users

Phase 04

Monetise & Expand

Months 10 – 12

Introduce revenue share with lending partners
Launch "Meesho Gold" seller tier for top credit users
Expand to inventory financing (B2B credit)
Build seller credit score as a trust signal
PR + press: "Meesho backs India's resellers"

KPI: ₹500Cr GMV incremental lift

Opportunity Size

15M+ Sellers

Meesho's reseller base, mostly women entrepreneurs in Tier 2/3 cities with no formal credit access

Projected GMV Lift

+18–22%

Based on Khatabook data showing ~20% order volume increase post-credit access among SMBs

Why I'm Qualified

Built This

I led B2B supplier onboarding & procurement ops at IBM and ran my own ecommerce ops on Amazon/Flipkart

Beyond the Day Job

Side Projects

I don't just manage products — I build them. Two independent ventures running entirely by myself.

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View ↗

Vyayama — Traditional Fitness Tools

An Instagram-first ecommerce brand selling Indian traditional workout tools on Amazon and Flipkart. I handle everything solo — product development, sourcing, content creation, video editing, marketing, packaging, and customer engagement. A real-world PM exercise in building from 0 to 1.

2 Marketplaces

100% Self-Operated

End-to-End Ops Ownership

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Watch ↗

Vinay Aivara — YouTube Creator

A YouTube channel where I vlog about travel, festivals, people, and interesting events across India. Built an organic audience without paid promotion — learning content strategy, audience retention, and storytelling along the way. Every metric tracked, every upload iterated on.

5K+ Subscribers

3 Years

100% Organic Growth

Credentials

Certifications

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Agile Advocate

IBM

2023

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SQL for Product Managers

HackerRank

2023

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Product Manager Fellowship

NextLeap

2023

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B.E. Electrical & Electronics Engineering

VTU / Sapthagiri College of Engineering

2012 – 2016

Get In Touch

Let's talk

I'm actively looking for PM and Program Manager roles where I can bring operational depth, strategic thinking, and a genuine builder's mindset. If you're hiring or want to collaborate — let's connect.

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Email [email protected]

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LinkedIn vinayjagadish-businessanalyst

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YouTube Vinay Aivara

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Instagram @vyayama.in

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